Linchpin Environmental provided Personal Manager services for the Randwick Campus Redevelopment project. Faye, Beth and Hannah have been instrumental in supporting property owners and tenants affected by compulsory acquisitions associated with this project. The quality of service they provide was critical to the successful delivery of the acquisition process and has been recognised by residents and senior executives within Health Infrastructure.
Dear Beth, thank you so much for ALL your help during the acquisition process. I am so glad you were our point of contact through this process. You are absolutely brilliant at your job. Thank you again!
Dear Beth, I would just like to say how wonderful it was to see you and Hannah rolling your sleeves up and getting stuck into helping dear Eileen to unpack in her new home. This was so good to see and I’m sure goes beyond your job description! Word has got around our little community and how have created much goodwill.
Faye was an integral part of the Network Motorways communications team during a time when it was charged with designing and implementing an improved customer-focused approach to property acquisitions. Faye’s initiative and considered approach to problem solving shone through as she pioneered new ideas to improve the process for owners and tenants affected by acquisition. Faye also played a key leadership role, mentoring other staff members to help them deliver solutions to complex challenges in a high-pressured and highly emotive environment.
Faye, I would like to take this opportunity to commend you for the high standard of assistance throughout this matter. Your commitment to meet the needs of the dispossessed owner and myself as their valuer exceeded all expectations in both professionalism and empathy. In my decades of acquisition matters from a variety of authorities, I found the support you provided to be of the highest standard. Without doubt my dealings with you were some of the best I have experienced in either private or government spheres.
Faye, thank you for assisting us as much as you have during the acquisition process. You have been very approachable throughout the whole ordeal and the additional assistance that you have provided since we received our initial notice has been exemplary.
Faye provided a very professional service and was an asset to ARTC’s efforts to improve relationships in the local community.
Faye, it has been fantastic working with you and your great team - your advice and observations have been of great value.
I received a lot of positive feedback about Faye in that she was able to make sure all present had a chance to speak and properly be heard, and that as a result our meetings were always productive and worthwhile for everyone involved. If we need a facilitator again in the future, I will definitely be asking Linchpin first.
I can vouch for Faye’s integrity, reliability, capability and professionalism in working as a key member of an integrated project team. Her dynamic performance in managing community relations and her input into the project decision-making process was valued by her colleagues.